|
So I called Keystone and talked to a woman named Kara about my brand new Cougar that is only 6 months old and is fading on the front cap from the roof line down about a foot or so. I asked her what Keystone was going to do about it. Kara said NOTHING for it is cosmetic only and does not affect the camper and that it was my issue to "wax" it. WOW, WOW, WOW!!!! So Keystone is not going to make this right. I called Beckleys Camping where I purchased the camper and was informed that I am the 5 person to complain about the cap fading on a new camper. I informed Beckleys what Kara had said and they stated that was the same answer that they were given. So everyone needs to call Keystone about this issue. I can tell you that I will NEVER buy a Keystone product ever again if this is not fixed!!! Cosmetic only !!
|