Mine is located behind the drawers, underneath the wardrobe, which is at the aft starboard corner, right under the tank fill. The drawers have to be removed, the support brackets removed and then a backer board has to be unscrewed from the floor to finally get to the water pump. There is NO outside hatch to access the water pump.
Last Winter I took a look behind the drawers and discovered the backer board (particle board) was soaking wet. One of the fittings on the pump line had sprung a leak. It's no wonder we hear stories about floors rotting away before the owner has a clue with poor design like this!
After fixing the leak I determined that the ridiculously shallow drawers had to go and am working on a solution so I can access the pump quickly for inspection and repair and use that space for storage. Grrrrrrr!
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2008 Sprinter 300KBS
2008 Chevy Aveo
One Crazy Dog
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